Privacy Policy

Last Updated: November 2026

Business Name: Nichares Hairdressing Limited

Registered Office / Address: 5 North Street, Taunton, Somerset, TA1 1LH

Contact Email: enquiries@nichares.co.uk

1. Overview

Nichares Hairdressing Limited is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you visit our website (https://www.nichares.co.uk/), book services with us, or visit our salon, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process the following information:

  • Personal & Contact Details: Name, phone number, email address, and home address.

  • Health & Medical Information: Patch test histories, skin sensitivity records, scalp conditions, and allergy details required to ensure safe treatment execution.

  • Booking & Financial History: Appointment history, treatment notes, formulas, deposits, and payment details processed securely through our booking provider.

  • Media: Before-and-after photographs or videos of your hair, taken with your explicit consent for portfolio or social media purposes.

  • Website Data: Technical data including IP addresses, browser type, and cookies collected via standard analytics tools when you browse our site.

3. How We Use Your Information

We use your data for the following legal reasons:

  • Contractual Necessity: To schedule, manage, confirm, and provide your hair appointments, and process payments.

  • Legal & Health Compliance: To complete mandatory allergy patch testing and maintain health records for insurance and legal safety compliance.

  • Legitimate Interests: To send administrative SMS/email appointment reminders and manage salon operations.

  • Consent: To send direct marketing communications or feature your before-and-after photos on our website and social channels (which you can opt out of at any time).

4. Third-Party Data Sharing

We do not sell your personal data. We share your data only with trusted third-party service providers essential to running our business, including:

  • Online appointment booking and management platforms.

  • Secure payment gateway processors.

  • Website hosting platforms and analytics tools.

  • Legal or regulatory bodies if required by law or insurance requirements.

5. Data Security & Retention

We enforce strict technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your data. We retain client consultation cards, health safety forms, and appointment histories for 6 years following your last treatment to comply with legal and insurance requirements.

6. Your Legal Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of incomplete or inaccurate data.

  • Request erasure of your personal data where there is no legal reason for us to retain it.

  • Withdraw consent at any time for marketing or photo usage.

To exercise any of these rights, please contact us at enquiries@nichares.co.uk. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.